![]() ![]() Unless the return is a result of our error or damage in shipping, we do not credit original, return or exchange shipping costs. We do not offer refunds for returned items. Merchandise must be in original condition and its packaging to be accepted for return. Online orders may be returned for store credit or exchange within 10 days of receiving your items. Box address for shipping when checking out. ![]() We ship via UPS Ground only, which does not deliver to P.O. We will send an email notification with UPS tracking information once your order has shipped. There will be additional shipping charges if you decide to receive items separately. Should there be significant differences in items’ lead times, we will reach out and provide the option to ship items separately. If you would like to receive your order sooner, please email receive an expedited shipping quote. ![]() Please keep this in mind when placing your order. Hugo Guinness pieces are hand printed and framed, orders take between 4 to 6 weeks to ship and all sales are final. Orders not including decoupage typically ship within 5-10 business days. ![]() Our decoupage pieces are handmade to order. Large furniture pieces, such as cabinets, chairs, sofas, and ottomans, must be ordered via phone or email for additional shipping estimates. Eligible items will include “Additional Flat Rate Shipping” on their respective product pages. Orders that exceed the minimum charge due to weight or size will be calculated at checkout.įree shipping on most orders of $200 or more within the contiguous US this does not apply to returns or exchanges.įor larger items, additional shipping costs may be required and will be added to the total at checkout. There is a minimum shipping charge of $25. ![]()
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